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Thank you for shopping with Arabian Sahhare. We are dedicated to providing quality products and exceptional service. Please read our return and refund policy carefully to understand your rights and our procedures.
1. Non-Returnable Items
To ensure the quality and safety of our products, we do not accept returns on items that have been opened or unsealed. This policy helps us maintain high standards and ensures that all products meet strict quality requirements.
Return Eligibility Requirements:
• Items must be in their original, unopened, and sealed packaging.
• Items must be returned within 14 days from the date of delivery.
• Proof of purchase is required for all returns.
If your item meets the above criteria, please contact our customer support team at admin@arabiansahhare.com to initiate a return.
2. Pricing and System Errors
While we strive to ensure accurate pricing and smooth order processing, we reserve the right to cancel any order due to a pricing error, technical glitch, or system error. If an error is detected:
• We will notify you promptly of the cancellation.
• Any payment collected will be fully refunded to your original payment method.
3. Refund Process
For eligible returns and canceled orders, refunds will be processed within 14 business days after we receive the item or confirm the cancellation. Please allow additional time for the refund to reflect in your account, as processing times may vary depending on your payment provider.
4. Contact Us
For questions regarding returns, refunds, or order cancellations, please reach out to our customer support team:
• Email: admin@arabiansahhare.com
• Phone: +48 504 131 770